Employment Opportunities

Do you have a passion for repairing cars, assisting with providing exceptional guest experiences, and being an innovator in the automotive industry? As a Service Technician at Brown's West Branch, you will have the opportunity to make a positive impact on our business and customers every day while earning the pay you deserve and awesome benefits! We are looking for smart, energetic, technically-focused Service Technicians who will help us redefine the car-servicing experience. Does this sound like you?

Apply Today!

Responsibilities and Qualifications:

The Service Technician has the responsibility of understanding and completing perplex work necessary for the repair of a customer's vehicle. This individual will be directly involved in the repair and diagnosis of major components, removing and replacing parts as needed. This individual may be extremely familiar and seasoned in a particular manufacturer line and have received all manufacturer certifications including but not limited to engine mechanical, engine control systems, electric, hydraulic brake systems, suspension, heating/air conditioning, instruments/gauges, drivability, intermittent issues and noises. We are also willing to hire the right candidate and provide training.

• Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
• Examine assigned vehicle to determine if further safety or service work is required or recommended
• Make accurate use of the multi-point inspection form on each vehicle
• Document all work performed and recommended on assigned repair order
• Communicate with service advisor when additional work is needed or if repairs cannot be completed within the promised time
• Maintain technician proficiency as specified by standards
• Conduct road test to determine work needed and to confirm work was successfully completed when necessary and practical
• Utilize product and technical training as assigned by the manufacturer and management
• Participate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technology
• Maintain manufacturer (CSI) Customer Satisfaction Index at or above the specified goal(s)
• Complete the work, notations and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claims
• Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers or employees
• Perform all levels of diagnosis and repair on automobile and light truck vehicles
• Utilize handheld devices to diagnose malfunctions
• Take care to ensure that customer's vehicles are returned to them as clean as they were prior to being serviced
• Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
• Comply with all federal, state, and local laws, as well as company policy, regarding safeguarding all customer vehicles, property, and information
• Manufacturer certifications preferred
• Some automotive technician experience preferred
• Must have basic tools
• Must have great technical and mechanical skills
• Must be a team player and have the ability to work repetitively on complex tasks
• Must be a minimum of eighteen years of age
• Must have a valid driver's license
• Must be able to pass pre-employment screening (background & drug test)

Job Type: Full-time

Pay: $16.00 - $23.00 per hour